Live in a Brown Bear building? Start here.
Brown Bear Co owns apartment buildings in Chicago. Pay rent, ask for a repair or reach the office below.
For residents
Everything you need between move-in and move-out.
Pay rent
Pay online in the resident portal (Rentec Direct), or with the Resident Connect app.
Sign in to pay rentRequest a repair
Send it through the resident portal so it's on record, with a photo if you can. Tell us when someone can come in.
Send a repair requestEmergencies
No heat, a leak, no water or a lockout: call 773-209-4785, day or night.
Smell gas? Get out first, then call Peoples Gas at 866-556-6002. Fire or danger to anyone: call 911.
Heat season
From September 15 to June 1 your home should be at least 68° from 8:30am to 10:30pm and 66° overnight. If it isn't, tell us right away.
Your rights as a renter
Every Chicago lease comes with the City's summary of the Residential Landlord and Tenant Ordinance.
Read the City's summary (PDF)Moving out
Give notice in writing by the date in your lease. We'll set a walk-through and send your deposit itemization on time.
Looking for an apartment
Openings come up through the year. Tell us what you're looking for and we'll let you know what fits.
Email us with:
- The neighborhood you want
- How many bedrooms
- Your move-in date
We'll tell you what's open and how to apply.
Ask what's openContact the office
Residents, renters and vendors all start here.
- Phone
- 773-209-4785
- mitirpatel@gmail.com
- Resident portal
- Sign in at Rentec Direct